Learnership opportunity for everyone including disabled people
By: Date: Categories: LEARNERSHIPS
Company : Creative Leadership Solutions
  •  Location : Tshwane (Pretoria)
  •  Permanent
  •  Full Time
  • EE/AA

Reference: PTA000116-CK-1

Data Capturer position available in Pretoria East

Duties & Responsibilities

 

Requirements

Minimum education
(essential)

  • Matric

Minimum applicable experience (years)

  • None

Required nature of experience

  • Data Capturing
  • Client Engagement
  • Administration

Skills and Knowledge

(essential)

  • Remote Technical Support
  • MS Office

Skills and Knowledge

(desirable)

  • Education and/or School Compliance and Operations
  • SA-SAMS System
  • Valistractor Software
  • GDE Extractor Tool
  • Winzip/Winrar
  • Plus and Smart Systems
  • Google for Business
  • Basic technical support skills
  • Basic understanding of network setup
  • Basic understanding of software installation
  • Basic understanding of MS Access Databases

Competencies

Essential Competencies

  • Examining Information
  • Showing Composure
  • Embracing Change
  • Understanding People
  • Meeting Timescales
  • Following Procedures
  • Producing Output
  • Taking Action

Important Competencies

  • Interpreting Data
  • Developing Expertise
  • Adopting Practical Approaches
  • Establishing Rapport
  • Making Decisions
  • Resolving Conflict
  • Thinking Positively
  • Inviting Feedback
  • Team Working
  • Valuing Individuals
  • Checking Things
  • Pursuing Goals

 

Key Performance Areas, Weights and Objectives

Client Engagement

  • Provide enrichment support on relevant platforms and third party platforms.
  • Provide accurate communication on client queries.
  • Provide professional and accurate telephonic and written support.
  • Proactive decision making and feedback regarding client queries.
  • Assist with and resolve problematic areas with regards to  submissions.
  • Ensure that a professional image of d6 is represented.

Projects

  • Ensure that all relevant administration for projects are completed accurately on a timely manner.
  • Assist with successful completion of projects.
  • Ensure that project is maintained while awaiting development.
  • Meet project deadlines.
  • Capture data accurately.

Training and Consultation

  • Assist with coordination of enrichment workshop training. (70%)
  • Present training as and when required. (15%)
  • Provide consultations as and when required.(15%)

Initiative Development

  • Detect issues and investigate ways to resolve them.
  • Assist with creation and maintenance of enrichment documents, manuals and training.
  • Conduct market research and identify new opportunities for revenue generation and client satisfaction.

Client Engagement

  • Provide enrichment support on relevant platforms and third party platforms.
  • Provide accurate communication on client queries.
  • Provide professional and accurate telephonic and written support.
  • Proactive decision making and feedback regarding client queries.
  • Assist with and resolve problematic areas with regards to  submissions.
  • Ensure that a professional image of d6 is represented.

Package & Remuneration

R8000

APPLY HERE

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